Our Policies
At XLONS, we aim to deliver your order safely and promptly. All confirmed orders are processed within 1 business day and dispatched through trusted logistics partners. Standard delivery timelines range from 7 to 10 business days depending on your location, accessibility, and courier availability.
Shipping charges, if applicable, will be communicated during checkout before final payment. Customers will receive tracking details once the order is shipped, enabling them to monitor the delivery status.
While we strive to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including weather, courier issues, or regional restrictions. In case an incorrect address or contact number is provided, delivery may be delayed or cancelled, and additional charges may apply for re-shipping.
For any delivery-related queries, customers may contact us at care@xlons.in with their order details.